Shipping Policy
Thank you for shopping with us at Gleam & Go! We strive to provide fast and reliable shipping so you can enjoy your products as soon as possible. Please read our shipping policy below for more details.
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Processing Time
All orders are processed within [insert processing time, 3-5 business days. Orders are shipped during business days (Saturday to Thursday), excluding holidays. You will receive an email with tracking information once your order has shipped.
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Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. Free shipping may be available for orders over 750 EGP.
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Shipping Restrictions
We currently ship to Cairo and Giza. If your shipping address is in a restricted area, please contact our customer service team to inquire about possible solutions.
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Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
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Lost or Damaged Items
We take great care in packaging your order to ensure it arrives safely. If your order arrives damaged or is lost in transit, please contact us within 48 hours for assistance. We may ask for photos of the damaged items or packaging to resolve the issue promptly.
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